Our commitment
Welding classrooms are diverse, and education software should not be the barrier. Forge Nova Labs is committed to making ArcForge usable by as many people as possible, including people who rely on assistive technology, keyboard navigation, or adjusted display settings.
Standard we target
We design and build against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Conformance is a continuous engineering practice for us, not a one-time audit: accessibility checks are part of how we review new features.
What we’ve built in
- Semantic HTML structure with landmarks, headings, and labeled navigation.
- A skip-to-content link on every page.
- Full keyboard operability with a clearly visible focus indicator, including menus, dialogs, and accordions built on accessible primitives.
- Color tokens chosen for WCAG-AA contrast in both light and dark themes.
- Status and score information conveyed by text labels, not color alone — score meters carry screen-reader equivalents.
- Touch targets sized at a minimum of 44 by 44 pixels on interactive controls.
- Respect for reduced-motion preferences: animations and transitions are effectively disabled when your system requests it.
- Form fields with programmatic labels and error messages announced to assistive technology.
- Support for browser zoom and text scaling without loss of functionality.
Known limitations
We are honest about where we still have work to do:
- Some data visualizations (progress trend charts) currently summarize their content in text but do not yet offer full data-table alternatives for every chart.
- The weld-photo preview shown during submission is your own local image and has no meaningful alternative text beyond the details you provide; photos are discarded after analysis unless you choose to save one, and analysis results convey their substance in text.
- Third-party services we embed for payment processing maintain their own accessibility practices, which we do not control.
Compatibility
ArcForge is tested with current versions of major browsers on desktop and mobile, and with common screen readers. If your setup behaves unexpectedly, we want to know about it.
Tell us about barriers
If you encounter an accessibility barrier anywhere in the product or on this site, please email support@arcforgepro.com or use the contact form with the “Product support” topic. Describe the page, what you were trying to do, and the assistive technology involved if any. Accessibility reports are triaged with the same priority as functional bugs.
Good-faith effort; no warranty
This statement describes our ongoing, good-faith efforts to improve accessibility. It is not a warranty or guarantee that ArcForge conforms to any particular standard, that it is complete, or that it is free of accessibility errors or barriers. Accessibility is an evolving practice, and parts of the Service or third-party components we rely on may not meet our targets at any given time.
To the fullest extent permitted by law, Forge Nova Labs disclaims liability arising from accessibility barriers in the Service. Nothing in this statement creates rights or obligations beyond those required by applicable law, and nothing here limits any rights you may have under applicable law that cannot be waived.
None of this changes how we operate day to day: we welcome reports of barriers and remediate them in good faith. If something is not working for you, please tell us and we will do our best to help.
Ongoing work
This statement will be updated as the product and our practices evolve. The “Last updated” date above reflects the current version.